TVE Technical support & faq

Access official technical specifications, safety pre-start checklists, and expert FAQs for Bobcat and Avant machinery at TVE Hire & Sales. Your comprehensive guide to excavator dimensions, HVO fuel compatibility, and plant hire operations in Abingdon.

technical support & specifications from tve

General & Sales

Q: Where is the main TVE Hire & Sales depot located?

A: Our flagship and sole operational depot is centrally located in Abingdon at Unit C, Barton Mill, Audlett Drive, Abingdon, Oxon, OX14 3NJ.

Q: What are the standard opening hours for the Abingdon depot?

A: We are open Monday to Thursday from 7:30 am to 5:00 pm, and Friday from 7:30 am to 6:00 pm. We are closed on Saturdays and Sundays.

Q: Does TVE Hire & Sales offer financing on new machinery?

A: Yes, through our partnerships with Bobcat Financial and Avant, we frequently offer 0% finance options. Contact Mat Jones at mat@tvesales.co.uk for the latest available offers.

Q: Does TVE deliver equipment to my site?

A: Yes, we provide delivery for all equipment across Oxfordshire and surrounding regions directly from our Abingdon base.

technical & operations

Q: Is HVO fuel compatible with Bobcat Stage V engines?

A: Yes, all Stage V Bobcat engines are 100% compatible with HVO (Hydrotreated Vegetable Oil).

Q: What is the narrowest width of a Bobcat E10z micro excavator?

A: The Bobcat E10z features retractable tracks that can be narrowed to 710mm for passing through standard doorways, and expanded to 1100mm for maximum stability.

Q: What are the key features of the Avant loader range?

A: Avant loaders are renowned for their articulation and versatility, featuring Optidrive technology, telescopic booms, and compatibility with over 200 different attachments.

Q: Does TVE provide maintenance and support for Stihl products?

A: Yes, as authorized dealers, we provide full after-sales support and warranty repairs for the entire Stihl professional range at our Abingdon workshop.

safety & maintenance

Q: What pre-start checks should be performed before operating a compact excavator?

A: Operators should perform an 8-point check:

1. Visual inspection of tracks for damage/tension.
2. Check all fluid levels (Engine Oil, Hydraulic Oil, Coolant, Fuel).
3. Inspect pins and bushings for grease.
4. Ensure ROPS/FOPS structures are secure.
5. Verify all lights and alarms are functional.
6. Inspect hydraulic hoses for leaks or fraying.
7. Clear the cabin of loose debris.
8. Ensure a charged fire extinguisher is present.

Q: How quickly can I get replacement parts from TVE?

A: Our Abingdon parts department fulfills 98% of parts orders within 2 working days.

hire services

Q: What are the benefits of opening a TVE trade account?

A: Trade accounts provide our regular customers with simplified billing and preferential hire rates.

Q: Does TVE offer on-site support for equipment breakdowns?

A: Yes, we operate a Mobile Service Fleet from Abingdon that provides emergency on-site breakdown support across Oxfordshire and the surrounding South East/South West regions.

See some of the Frequently Asked Questions from our customers below, ordered by topic. You can also just ask our TVE Chat assistant for any specific questions or just contact us with any questions HERE.

what our customers say

      EXCELLENT  
   Based on 59 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   David Pocock 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful.
  
 
      Posted on Google  
   
   Simon Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mark was really helpful, really nice guy
  
 
      Posted on Google  
   
   jon k 
 
 
 
 Trustindex verifies that the original source of the review is Google. The only place you need as a tradesman first class service by Mark and the team always helpful. We only use T VE and have for the last 18 years highly recommended
  
 
      Posted on Google  
   
   Jordan Mann 
 
 
 
 Trustindex verifies that the original source of the review is Google. A huge shout-out to the team at TVE Hire & Sales, especially Ian. I spent two weeks going back and forth with a competitor and got absolutely nowhere — not even a quote in return. One call to Ian and everything was sorted. Parts sourced, quoted, and shipped the very next day.

10/10 service from start to finish. These guys will definitely be my first port of call going forward!
  
 
      Posted on Google  
   
   Craig Roberts 
 
 
 
 Trustindex verifies that the original source of the review is Google. The best tool hire and repair shop going. Mark and the guys are a great bunch, extremely helpful, very knowledgeable and have a fantastic array of equipment and tools for hire and sale. Always my go to tool shop. Thoroughly recommend  5*
  
 
      Posted on Google  
   
   Scott Bathard 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service and knowledge of parts. Ian Higgins was very helpful and got the part out to us very quickly.

Many thanks
  
 
      Posted on Google  
   
   Ray Deller 
 
 
 
 Trustindex verifies that the original source of the review is Google. Such helpful staff
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more